References
Benjamin Cook
Dealing with angry Western customers in Asian call centres: a cultural divide?
2016
with Lockwood Jane, Ryder Neil, Gregorio Sarah, Ramos Laura
in: Talking at work, Basingstoke : Palgrave Macmillan
Keeping phenomenologists informed since May 2002
2016
with Lockwood Jane, Ryder Neil, Gregorio Sarah, Ramos Laura
in: Talking at work, Basingstoke : Palgrave Macmillan