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(2014) Virtual, augmented and mixed reality. designing and developing virtual and augmented environments, Dordrecht, Springer.
Delegation and transparency
coordinating interactions so information exchange is no surprise
Christopher A. Miller
pp. 191-202
We argue that the concept and goal of "transparency" in human-automation interactions does not make sense as naively formulated; humans cannot be aware of everything automation is doing and why in most circumstances if there is to be any cognitive workload savings. Instead, we argue, a concept of transparency based on and shaped by delegation interactions provides a framework for what should be communicated in "transparent" interactions and facilitates that communication and comprehension. Some examples are provided from recent work in developing delegation systems.
Publication details
DOI: 10.1007/978-3-319-07458-0_19
Full citation:
Miller, C. A. (2014)., Delegation and transparency: coordinating interactions so information exchange is no surprise, in R. Shumaker & S. Lackey (eds.), Virtual, augmented and mixed reality. designing and developing virtual and augmented environments, Dordrecht, Springer, pp. 191-202.
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